If you forget your password, please click the button below. If you’ve already tried to reset your password, but haven’t received an email from us, check your Junk or Spam folder.
If you require further assistance for another issue related to your account, contact our customer support team at [email protected], live chat or phone number.
Reset passwordYour account reflects the balance of Membership credits. A Flivioor.com credit can be spent at any time. The amount of credits you receive is equal to the membership top-up value, based on the EUR currency (1 EUR = 1 credit). A Flivioor.com credit expires after 90 days.
By selecting one of the plans offered in our website, and completion of the registration process.
By purchasing products selecting the member pricing, you will be automatically enrolled for a membership plan.
During the first 3 days, you will enjoy full access to the membership acquired, however, on day 3, your automatic top-up will initiate and we will charge the full price of the membership plan selected, which will be converted 1:1 into credits and deposited into your Flivioor.com account.
The recurrent charge for the membership is set to be paid every 14 days from the day of the subscription, and will be deducted from selected payment method.
You will receive a confirmation email regarding the cancellation of your membership.
* Please note that you are not able to cancel your membership within the first 24 hours while we update the registration details.
We do not issue refunds on the membership plan prices as you have immediate full access to our services.
Yes. All products ordered as a member will be delivered to you even if you cancel your membership before it has been sent from us.
From the time that the order is shipped, it should take between 2-7 business days to arrive.
If you wish to return a product, all you have to do is get in contact with our customer service team at lead.email and we’ll guide you through the process!
To expedite the process, please include your name, order number, the reason for return, and any additional information in your enquiry. For more information, check our terms and conditions.
The products must be sent to the following address: UNITED ADS LTD Company number 12540675, Palliser House, Second Floor, Palliser Road, London, United Kingdom, W14 9EB.
If you have purchased goods and are not happy with your order, you can change your mind within 14 days after receiving your goods. Bear in mind that goods which have been unsealed after delivery by you cannot be returned for hygiene or health protection reasons.
* Please note that in some cases, the Refund amount may differ from the paid amount due to currency exchange rates and third-party fees, and we shall not be responsible for any differences caused by such rates or fees.
Refunds can be claimed through our customer support available channels and will be evaluated on a case-by-case basis.
For more information, check our terms and conditions.
If you’re a member with an active membership plan, and your recurrent payment have been converted into credits and you have spent the credits available from your dreamwardrobe.online account when purchasing products, you will be entitled to a refund within 14 days after the day you received your goods, however, the refund will be issued as credits.
Refunds can be claimed by using our customer support available channels and will be evaluated on case to case.
Once a user submits a request for cancellation, they will have two options: